faq’s
List of faq’s
You Might Find Your Answer
Repair
How long would it take to fix a cracked screen or charging port?
No worries about the time when you are at the GadgetDrop. Our technicians are fast and equipped with modern tools which can fix the cracked screen or the charging port on the same day.
Repair
How long will my mail-in device repair take?
It takes about 5 to 7 business days to have a mail-in device repair. This is due to our valuable process of diagnosis and repair. Our technicians first diagnose your device, identify the exact problem, and then fix it accordingly.
Repair
What if my device needs more time to fix?
Our staff will inform you of the right time and will proceed according to your instructions. We will not provide you with any hassle and try to bring convenience during the repair process at our store.
Repair
What if my device is not repairable?
It is a very rare case where our technicians can’t fix the problem or the issue is not repairable. We will not charge any repair fee, however, if it needs assembling and disassembling, we will let you know about the cost/fee before the diagnosis.
Repair
Do we buy Broken / Used / Wanted Cell Phones and Tablets at the GadgetDrop?
Yes, you can buy, sell, or trade your device at our store. Our staff will check your device very keenly and offer you a very reasonable price for that. We will not let you down with any of the services.
