FAQ
2. How Long Will My Mail-In Device Repair Take?
When your device reaches our facility, it will go through our triage process. In this process, we test and check
for malfunctions prior to the repair. Mail-In repair service generally takes between five to seven business days.
4. What If My Device Is Not Repairable?
In the event that your device is deemed unfixable by our master technicians, a fee may be associated for disassembly
/ reassembly or diagnostics which you will be notified prior to.